"My Carpet Cleaning Service is a professional and reliable company that I would definitely use again and recommend to others. After almost two months of using various cleaning products I was unable to get the smell of cat urine out of my basement carpet. I called many services but found My Carpet Cleaning to be the most knowledgeable with the most comprehensive and reasonable estimate of the 6 services I looked at. Rich was extremely prompt arriving early for our scheduled carpet cleaning. He was very thorough, even moving some of the furniture in order to clean the entire basement. Finally made sure that all of my pets would be clear of the area during the cleaning and while the area was drying so that they would not ingest any of the chemicals. The carpet is now stink free and looking better than ever! I was extremely happy with both the amazing customer service and the fantastic results."
- Jenn Cornely, Rockville, M.D.
I have two dogs, two children and lots of traffic in and out of my house all day long. My carpet is 15 years old and it is beautiful and white in color thanks to my monthly treatments by My Carpet Cleaning Services. Rich Gakavian, owner, has saved me money by my not having to replace my carpet, for this I am truly grateful, and therefore I highly recommend his services. Give Rich a try you will be happy you did, the other companies just don't get the carpets as clean and fresh.
-Robbie Rich Bethesda, MD
"The carpet in our house was stained by our dogs. It was ugly and frankly smelled horrible. Rich was able to remove the ugly stains and odors and restore our carpets. I was thrilled!"
Karen M., Olney, M.D.
Outstanding service. The floors look like new. No added mess, very clean and prompt service.
Adam, Reisterstown
"Rich is 100 percent dedicated to doing a top job. We had two basement floods in the past year and he did an outstanding job on both. We would not hesitate to use him again. He is thorough, complete in cleaning up, and his prices are fair. He was willing to work with our insurance company and made the process easier for us."
-Darrell and Deborah, Potomac, M.D.
"MCCS was immediately there when we needed them for our home and commercial business. Rich also gave us excellent advice on one of our large carpeted areas that helped us sell our house! Always there with a smile, Rich was quickly on the scene exceeding our expectations. Rich and MCCS are part of our success story. We couldn't have done it without you!!"
-Keith, Vienna, VA.
"We have used MCC Services since 2003 and have been very pleased. Not only does Rich do a great job, he is very responsive to any emergency. We recommend him highly!"
-Alice P. Meyer, Silver Spring, MD
"I just wanted to take second and Thank You for your great service over the past 3 yrs. I remember in the past always being let down by other companies not showing up or just plain doing a horrible job all together. But ever since you took over my floors there has never been a problem or a complaint with the service....so I just wanted to say THANK YOU!!!!.... I look forward to working with you in the years to come."
- Jim Magnum, Gaithersburg, MD
"You are receiving this letter because I firmly believe high quality customer service is a rare find these days in the marketplace and should be acknowledged wherever and whenever you encounter it.
As a mother of a five-year-old boy and owner of a middle-aged beagle, my carpets sure do take a beating. That’s such an understatement! Thanks to Moonlight Carpet Cleaning’s technical expertise, I need not worry about toxicity issues when you clean and care for my carpets. You and your staff have always proven to be very friendly, efficient and happy to share technical information. Whenever you have visit you leave me with such clean carpets and lots of knowledge I would not otherwise possess. On behalf of myself and my family, I want to thank you, Mr. Gakavian, for taking such good care of us and our home.
Additionally, when in literally a moment’s notice! I believe we would have experienced more damage than we had incurred had it not been for we experienced a basement flood a while back, you, your expertise and your muscles were there for us your speedy response. May this letter find you and yours healthy and happy."
- Susan C. Foushee, Bowie, Md
"Hi Rich, I just wanted to thank you for a great job on my carpet here at Normandie Farm. You and your staff were professional and worked hard to bring back life to my carpet. Special thanks for the effort in removing those tough stains and the tar spots in the Terrace Room. We will be in touch for another good cleaning in a few months!"
- Cary P., Potomac, M.D.
My Carpet Cleaning Service did a wonderful job cleaning my carpet after (servicing) a flood in my basement. Rich, the owner, was professional, punctual, polite, and responsive during the entire process and I recommend his services to any homeowner seeking a reputable and honest carpet cleaning service. There aren't enough "stars" to truly convey My Carpet Cleaning Service's level of quality and service.
Caroline, Wheaton, M.D.
Always shows up on time. Stays in contact, good communication. Stands behind his work. If there is a problem, very rare, it is fixed immediately. We would recommend My Carpet Cleaning Service to anyone how wants the job done right.
Mayfield, Glen Echo, M.D ( an 8 year customer)
Rich has done a wonderful job for me. I have also used MCS to clean up my mothers house when the basement flooded and have recommended to several friends. Excellent work done Professionally.
Joe, Beltsville M.D. ( a Ten year customer)
I was very pleased with the quality of MCC's work. My tile and grout look new and they did a fine job with our carpeting. They were very professional in their approach, fair with their pricing, and I would definitely use them again.
Peter, Potomac M.D.
I used MCC Services when my condo in Takoma Park, MD flooded. I live across the country and needed help in the middle of the night - not a disaster anyone would enjoy needing to deal with! Rich was prompt, effective and extremely helpful in drying out the unit and recommending repair companies as well. He was literally the 'calm' in the middle of the storm. My unit was saved from any potential mold and was ready for the next steps of the repair in only two days! Not only did they do an amazing job, but they did the work for less than their estimate -- unheard of! To top it off, Rich sent me a disk of the photos of my unit, since I had not had the opportunity to see first hand what the damages were. The personal touch was unexpected and very, very kind. I will remain grateful for his wonderful service and will continue to recommend him to whomever may be in need
Laura, Takoma Park M.D.
Via Seattle WA
My Carpet Cleaning Service was excellent. They came out and did a free quote and told me about the service and gave me legitimate expectations. After the service the carpets looked great. They went out of their way to ensure that I was satified with the end product. Best customer service I have received in recent memory.
James, Gaithersburg M.D.
